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Last updated 11/08/06

How to Create an Auto Response for an E-mail Account

Auto responses are used when you want the person sending an e-mail to a particular account to receive and automatic reply with a pre-fabricated message.  To create an auto response for one of your e-mail accounts:

1. Access your e-mail Web Interface.
2. Login using the e-mail address and password for the account you want to set the auto response up for. 
   Note: If you need to create and email address see Creating New E-Mail Addresses.
3. From the Mailbox Summary Screen, click on the 'Administration Account Options' drop down menu (in the top right of the screen under Administration) and select "Edit Auto Response".  The Auto Response per Mailbox screen appears.
4. Type your auto response message in the Message box and click "save"
   Note: The first line of the message box will become the title.
   Note: For addtional variables you can use in the message box, click here.
5. Test.

For use with FrontPage forms, see How to Create an Auto Response for a FrontPage Form.